Day 2

Wednesday 20th January 2009

Managerial and Organisational Development for a High Quality Workforce

8:30
Registration and refreshments

9:30
Chair’s opening remarks

Kelvin Cheatle
President
Healthcare People Management Association
9:40
Leading by example: Promoting workforce health and wellbeing in the NHS

• Understanding the impact of staff engagement on morale,
productivity, performance and retention
• Exploring best practice for engaging staff and clinicians
- using their feedback constructively to improve staff
retention
• Learning lessons from staff survey results and taking steps
to empower and motivate your workforce to deliver better
quality services
• Integrating approaches for staff engagement with patient
and public engagement and using this feedback to improve
performance

Dame Carol Black
National Director for Health and Work
Department of Health
10:10
Wellbeing and performance – an outcome of a Positive Work Culture

• Promoting health and preventing illness and absence from
work to improve efficiency and productivity
• Establishing a working ethos that values staff and motivates
them to deliver quality work without undue stress
• Understanding the importance of early intervention when
health problems develop
• Effective programmes to promote prevention within your
workforce: Encouraging healthy living, active travel, etc
• Keeping morale and productivity high in times of change by
effectively engaging staff and communicating changes
• Managing stress in your workforce and ensuring staff are
able to identify and address the early signs of stress with
their manager

Derek Mowbray
Director
Organisation Health
10:40
Question and answer session

10:50
Morning refreshments

11:10
Developing your workforce to deliver high quality, integrated care

• Preparing for the provider/ commissioner split: Developing
robust workforce plans to ensure provider organisations are
fit-for-purpose
• Understanding the provider role within the community and
engaging effectively with staff
• Creating a clear purpose and productive and engaging
culture for your organisation
• Getting to grips with the Transforming Community Services
agenda: Identifying services where successful integration of
health and social care is viable
• Evaluating the lessons learned from integrated pilots

11:40
Developing Lean Times Change Agency Skills

• Widening participation and ensuring the NHS becomes an
employer that supports people back into work
• Exploring diplomas and pre-employment training to
develop careers within the NHS
• Understanding how apprenticeship programmes support
and prepare staff for their roles and entry into professional
training
• Communicating and gaining managers’ buy in to the value
of apprenticeships and their power to improve the quality
of care
• Understanding funding options and commissioning tools to
develop apprenticeships
• What does an all degree nursing workforce mean in
practice? What should trusts be doing to prepare for 2012?

Dr Bob Price
Director, Postgraduate Awards Advancing Healthcare Practice
The Open University
12:10
Question and answer session

12:20
Lunch

13:20
Effectively Assessing and Managing Workforce Risk

• Examining how the transition to an all degree nursing
workforce will affect on the job training
• Managing the roles and expectations of an all degree
nursing workforce

Karen Charman
Head of Employment Services
NHS Employers
13:50
Question and answer session

14:00
Afternoon refreshments

14:20
Meeting and sustaining the Working Time Directive

• Understanding the reforms in postgraduate medical
training from Modernising Medical Careers (MMC) to
Medical Education England (MME) and what changes are
on the horizon
• Exploring the ongoing changes, guidance and best practice
for the education and training of the medical workforce
• Ensuring that the right medical staff are recruited to the
right jobs with sufficient support
• Understanding the benefits of and advice from NHS MEE
on training and education
• Examining modular training as a means to develop flexible
and multi disciplinary teams

Wendy Reid
Postgraduate Dean
London Deanery
National Clinical Lead for Hospital at Night and Working Time Directive
Department of Health
16:50
Widening participation and promoting apprenticeships in the NHS

• Understanding the risks to NHS workforce capacity and
capability
• Developing an integrated approach to workforce planning
that plans for risk management at all levels
• Developing robust plans to assess and mitigate risks to
service delivery
• Preparing for an ageing NHS workforce: Forecasting
capacity and capability and developing best practice in
succession planning
• Implementing contingency plans to ensure business
continuity in a time of crisis

Professor Bob Fryer CBE
Chair
Campaign for Learning
17:20
Question and answer session

17:30
Close of conference

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